The season is truly underway and we are buried under your orders! YEAH!
We work very hard to answer you and ship your orders as soon as possible. Our team makes every effort to do so. The response time and order processing time is 48-72h. Don't worry, we answer everyone!
Unfortunately, it is also possible that transportation companies may experience additional delays due to the current situation. We are also running out of certain items (the statutes are up to date on our site) because our suppliers are also experiencing unexpected delays. :(
Re-opening the branch has its share of logistical and health challenges. On the logistical side, the current health crisis has changed our internal working methods enormously. And on the sanitary side, we're not quite ready to welcome you in the store yet, especially because of the high demand (we're running like headless chickens!!).
Since your health and that of our employees is our priority, we first want to implement a logical, effective and safe strategy before we can open our doors to you with a smile. Especially since having to close in case of infection would be a blow to the season and would prevent everyone from having a beautiful dock for the summer. We want to avoid that!
So we made the choice to leave the showroom in Chambly closed. Your orders can still be picked up. It is also possible to make an appointment to meet an advisor on site.
Thank you for your understanding! Thank you for your confidence in our team! Thank you for supporting us!
The Dock Industries team